Senior Network Engineer

Data Center Network Operations

LOCATION

Dallas, Texas (Richardson)

COMPENSATION

Salary
Benefits
Bonuses

BENEFITS

A mission-driven, values-based culture
Fun, casual, startup office environment
State of the art Tier 3 data center facility
Excellent Work/Life Balance
Medical, Dental, Vision, Life and Disability Insurances, Flexible Spending Account
Professional development, including the opportunity to advance your career

ROLE

Provide on-site data center escalation support for mission-critical equipment hosted within one of Codero’s tier-3 data center facilities.
Provisioning and troubleshoot a range of data center infrastructure components including, but not limited to hardware, fiber, networking, servers, NAS, and related equipment, and escalate to the appropriate resolver groups when necessary.
Continuously train on cutting-edge hardware, networking, and automation technologies, become an escalation point for junior technicians and help maintain knowledge documentation.
Perform preventative data center maintenance according to schedule and as assigned.
Willingness to take ownership of the customer experience, including comprehensive issue resolution.
Collaborate and troubleshoot complex technical issues through Chat, Phone, and Email.
Execute small projects on your own and work with your manager in planning and executing larger local projects.

RESPONSIBILITIES

This position’s primary role is to maintain the day-to-day network health and performance of our Dallas data center.
Provide backup and assistance to Senior Network Engineers in other Data Center locations
Sets, documents and adjusts standard operating procedures as needed.
Authorizes deviations from standard processes and procedures in order to mitigate and overcome outages to meet service level agreements.
Manages proper documentation of Incident and Change management records.
Participates in various working groups and boards related to process improvement and change authorization.
Proactively monitor and verify the integrity and availability of all network and security applications, and services in a 24x7x365 environment.
Coordinate resources and timetables with user departments and the NOC group to complete projects on time and within budget.
Proactively identify opportunities to improve security strategies and procedures across all business units and develop plans to address them.
Works with DevOps, Operations, and Engineering teams to define and refine information security and systems management policies and settings
Evaluates new and emerging products, technologies and make recommendations to leadership concerning the introduction of new technologies
Review, prioritize and recommend information security improvements as they relate to the achievement of Codero’s business goals and objectives
Coordinate, administrate, manage and monitor the use of access control systems security tools and intrusion detection systems to identify anomalous events and security infractions that exploit system vulnerabilities
Other network and infrastructure duties as assigned.

REQUIRED EXPERIENCE

Troubleshooting, upgrading, and supporting Brocade Fiber Channel Backbones, Switches and Routers - Brocade Preferred.
Troubleshooting, upgrading, and implementing Firewalls (especially FortiNet/FortiGate).
Troubleshooting, upgrading, and implementing Load Balancer devices (Kemp preferred).
Managing, auditing, and deploying network device configurations.
Candidate must demonstrate an understanding of Incident, Change, Problem, and Request management practices.
Knowledge and proficiency using project repos and request tracking platforms such as Jira, Git, Salesforce, etc.
Diagnose, identify, and mitigate network security issues.
Must-Have:
BGP-EVPN
BGP in a multi-provider environment
VXLAN
OSPF
IPv6

DESIRED EXPERIENCE

CCNA Security or CCNP Security
CISSP
Security+
Strong experience with DDoS and other attack mitigations.
Bachelor’s Degree in computer science or related field, or equivalent work experience.

COMPANY OVERVIEW

Codero helps customers and partners thrive in the cloud. We are foremost a technology provider that enables and promotes the adoption and use of advanced cloud solutions, backed by exceptional customer support. We offer a diverse portfolio of fully managed offerings from dedicated servers within our own data centers to custom cloud and hybrid multi-cloud services focused on the specific needs of businesses and community anchor institutions.

CODERO IS AN EQUAL OPPORTUNITY EMPLOYER

Codero is an equal opportunity employer, committed to a diverse and inclusive workplace, and does not condone discrimination based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status.