REMOTE SALESFORCE MANAGED SERVICES TECHNICAL ARCHITECT

Location: National, Remote, Anywhere, USA

Position

Codescience Technical Architects are the champions of technical quality and the go-to gurus when it comes to Salesorce platform knowledge. As a Managed Services Technical Architect, you have deep experience architecting technical solutions and building applications on the Salesforce platform, with knowledge of multiple clouds and hands on experience working with Product Owners, Developers, QA testers, and business stakeholders. You must love learning new things and assimilating new technologies into your solutions. Our success depends on you building client trust with efficient technical solutions, diving into the unknown to solve problems with incomplete information, and collaborating with your teammates to make our clients successful with their products in the marketplace.

The Codescience Managed Services team supports and enhances our clients’ products, troubleshoots customer issues the client can not resolve, and provides expert consulting to help Salesforce ISVs be successful in the ecosystem. Within the Managed Services team, your role will be to lead technical solutioning in product development projects, guide clients in technical and platform best practices as they evolve their product for market fit, and serve as a trusted advisor for clients and teammates to help them succeed when the pressure is on.

In Managed Services, we get to see the real world outcomes of the products CodeScience builds, then help our clients support and evolve those products for commercial success. We touch more clients and impact real users and business outcomes in a year than most consultants are exposed to in five. We work across all verticals, most Salesforce technologies and clouds, and with companies ranging from lean startups to the biggest SaaS players out there. We also believe in work-life balance and having fun while doing it.

Success Predictors

A good indicator of success for a Managed Services Technical Architect is that your friends have a hard time keeping up with you, and you can manage talking about 2-3 different things interwoven into one conversation without skipping a beat. You must be curious, able to guide conversations to the information you need, and can quickly determine the most efficient, quality solution from several possible options. You are not afraid to say, “I‘m not sure, but I’ll find out.” You have the verbal and written dexterity to describe your ideas to both geeks and Luddites. You get bored on long projects and wish you could get closer to real world users and software problems so you can see the impact of your solutions on people and business outcomes.

Those architects who find our type of work a good fit have the following characteristics:

Strong experience and deep technical knowledge of Salesforce platform and other development technologies.
Experience with Salesforce ISV partners, building distributed products on the platform, the challenges of Salesforce managed packages and Security Review, and leveraging the capabilities of the platform to solve customer issues quickly.
Even if your Salesforce ISV experience is limited, you are passionate about learning how to build and support products destined for broad distribution across the ecosystem.
You know there is always more to learn, and you believe working with many different clients and products will help grow your experience faster.
Ability to listen to and communicate with clients and lead them to a solution.
Ability to work with product owners, analysts, developers, QA testers, and business leaders to guide them to a solution and alter your solution based on their feedback.
Ability to jump into an unfamiliar codebase and quickly identify the source of customer problems.
Possess a deep loathing of cubicles and value flexibility and high pay over the 9-to-5 beige office experience.
Enjoy working in a team that cares about each other, respects their teammates’ experiences and opinions, and works together to share the load.

Responsibilities

Part of your time would be spent keeping up to date on the latest Salesforce technologies like Salesforce Functions, Platform Events, LWC, Tableau CRM, Platform Cache, Shield, 2GP, Slack, etc.
Collaborating with the client to understand their customer challenges and business objectives, then shepherding them through the intricacies of the Salesforce platform.
Designing elegant solutions that achieves the customer’s objectives and is secure, scalable & maintainable.
Lead the team in executing your technical design, including review of development artifacts to ensure the solution adheres to platform and architectural best practices. If necessary, you may need to participate in configuration, development and testing.
Be responsive to requests from clients, team members, and management.
Follow good development life cycle practices including but not limited to:
- solid coding patterns and comments
- use of source control on each project
- proper usage of test methods
- self-testing work prior to calling it done
- expert use of VSCode IDE or comparable IDE
- Setup of consistent and effective Dev Ops processes

Experience

Expert with all major Salesforce.com technologies including:
- Declarative configuration, flow, workflow
- Platform security features
- Apex/LWC
- SOQL/SOSL
- All APIs and common integration patterns
- Object modeling
- SSO/OAuth technologies and flows
- Reporting and analytics
- License models
- Integration with Javascript frameworks
- Experience Cloud
- Salesforce App and other mobile platforms and deployment patterns
Fantastic listening, verbal and written communication skills
3+ years coding in Apex/Lightning Components/LWC, 5+ years with other OOP platforms (preference to cloud deployments)
5+ years Salesforce platform experience, 2+ years in a lead design/architecture role
While we are a PDO and value PDO experience, we will accept SI/Enterprise experience with a hunger to learn about ISV products and processes.
Platform Developer 2 and 1 or more Designer certification required.
Salesforce Certified Application and System Architect preferred.
Solid experience with JavaScript and CSS
SQL experience on more than one major database platform
Javascript toolkits: Angular, React, JQuery, etc.
Strong understanding of architectural design patterns include SOA, SOC, layering, DRY, object-oriented design patterns, common integration patterns, etc.
Experience with the Security Review process is a huge plus.

To apply, visit www.codescience.com/careers or email your resume with cover letter to recruiting @codescience.com

Your information is kept confidential

CodeScience is an Equal Opportunity Employer