Project Manager

Location: National - preference to Chattanooga, San Francisco Bay, Atlanta, Los Angeles

Company

CodeScience, Inc. is a professional services firm that enables organizations to deploy enterprise business processes into the cloud. The firm’s core offering is designing and building products for Salesforce ISV partners. The company also provides a range of services to Salesforce customers and on other SaaS platforms.

Position

Project Managers are responsible for making software projects come to fruition while delighting clients so they beg for more. In this job, you'll manage budgets of all sizes, excessive client expectations, surly developers, aloof architects, and an omnipresent clock loudly ticking away the days on your precious project plan. With the patience of a preschool teacher and the brawn of a linebacker, Project Managers focus on the scope while balancing quality, cost, and schedule. Besides spending a significant amount of time communicating, you will also oversee QA, produce project documentation and artifacts, support UX and development specialists, report on project status and metrics, implement client products for their customers, and learn about SaaS software development on the Salesforce and ServiceNow platforms. Because the position straddles the business and technical realms, Project Managers at CodeScience are exposed to more case studies than MBA hopefuls.

Success Predictors

You love the agile manifesto and enjoy helping project teams achieve their goals with efficiency, quality, and integrity.
Blockers are your sworn enemy, and you protect your teams from them at all costs.
You understand the slings and arrows, as well as the glories, of professional services consulting. And you still want to apply for this job.
You are able to synthesize a client’s priorities, requirements, budget, and timeline into an effective project plan for delivery.
You put a high value in collaboration with both the client and your project team and believe transparency is crucial for a successful delivery.
You work fast on your feet as a project leader in order to help clients manage scope and deliver maximum value.
You have an uncanny knack for summarizing statuses, risks, dependencies, decisions, and schedules so clients and stakeholders stay informed and invested in your projects.
You are well practiced at delivering tough messages to clients.
You're a human can of Raid - you know what bugs are, how to describe them in detail and have an insatiable need to kill them (or get them put into budget for the next project phase).
You're familiar with Salesforce, you’ve heard they are taking over the world, and you want to learn more.
You raise issues quickly instead of sweeping them under the carpet. You are not afraid to ask for help.
You know how to lead, communicate with, and motivate software developers.
You wake up in the morning thinking about how to make software teams work better.
You believe passionately that done is better than perfect.
You've worked with big ERP or other business systems and are ready to start delivering value quickly instead of taking part in a twenty body, three year, multi-million dollar experiment in corporate inefficiency.
You've worked at one of our bigger competitors and are ready to go where work quality and employee happiness reign over the profit-at-any-cost paradigm.
When someone at a party asks what you do, you’d rather say “I make teams successful” than “I’m in software.”

Duties & Responsibilities

Deliver software projects by leading and collaborating with clients, Technical Architects, Business Analysts, UX/UI Designers, and Developers.
Prepare business requirements, project plans, resource plans, and project deliverables based on collaboration with clients throughout an agile software development process.
Identify changes to project scope, escalate and negotiate scope with clients, and identify change order opportunities if needed.
Document the project processes, decisions, risks, status, and everything else required to deliver and support a successful project.
Manage and mentor internal and external team members to best leverage their skills.
Track your time and review time entered by team members against the client’s budget.
Oversee quality assurance and guide the client through UAT.
Product Implementations and Data Migrations: Facilitate requirements gathering and interview sessions with clients and their customers, document requirements, create implementation and data migration plans, and execute implementations and data migrations with project teams.

Experience

Required

College degree - better yet, you left college because it was slowing you down
5+ years of software development or implementation experience
2+ years experience as a Project Manager, Business Analyst, or equivalent role developing or implementing business software
2+ years of professional services consulting experience
Familiarity with the Salesforce or ServiceNow platforms, at least on an administrator level.
Experience and success leading truly Agile development teams.
Experience and success leading truly Waterfall development teams. (ugh, i know)
Comfortable working with and managing remote teams spread across multiple time zones.
Familiar with agile process management tools such as JIRA, Zenhub, Pivotal Tracker, Trello, Rally, etc.
Possesses technical aptitude and ability to understand high level technical principles such as SSO and API integrations.
Ability to successfully deliver multiple complex projects simultaneously with meticulous attention to detail.

Preferred

Agile ScrumMaster certification or equivalent experience
Experience as a Developer, Business Analyst, or Quality Assurance specialist
Completed and can describe Salesforce or ServiceNow platform product implementations
Salesforce development or consultant certification(s) or equivalent experience
Completed and can describe successful implementations of SaaS applications

CodeScience is an Equal Opportunity Employer